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IT Excellence Awards - Service Transformation
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Stockport Council/Kooth.com
Stockport Council/Kooth.com - Kooth.com solves a significant problem for vulnerable young people and local authorities. The web-based counselling service provides young people with a free, confidential, safe, always accessible and, above all, anonymous and non-threatening way of asking for help when they first need it. It enables local authorities to intervene early with regard to difficult emotional and mental health problems being encountered by vulnerable young people.
Latest News
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SOLACE MD Reflects on 2011 Summit
Interview with Kathryn Rossiter -
SOLACE Chair Delivers His Verdict on the SOLACE Summit 2011
Interview with Derek Myers -
SOLACE Summit 2011 Communique Reaction
Participants give their views on the Summit Communique -
SOLACE TV: President speaks out
Interview with Terry Huggins -
SOLACE TV: Issues for the communique
We speak with participants -
SOLACE TV: Public Services in a Networked World
Looking at Proposition 4 -
SOLACE TV: Latest from Summit facilitator
Interview with Lee Shostak, Shared Intelligence -
SOLACE TV: Sharing knowledge
Interview with Sam Gaston, President of the ICMA -
SOLACE Summit 2011 in Edinburgh
A look at this year’s summit -
The times are changing
Introducing Proposition 1 -
Local government is a public health organization
Introducing Proposition 2 -
Put democracy back into Localism
Introducing Proposition 3 -
Local government can drive local economic growth
Introducing Proposition 5 -
SOLACE Summit gets underway
We speak with participants -
Work-streams get underway
We take a look in the sessions -
Working Together to Make Britain a Great Place to Grow Old
WRVS -
Responsibility, Respect and Community Participation
Bracknell Forest Council -
Efficiency, Austerity and Infrastructure - Full Discussion
Former Deputy Prime Minister argues for directly elected mayors -
Efficiency, Austerity and Infrastructure
Debate from Commonwealth and Local Government Forum's biannual meeting -
Lord Heseltine: directly elected mayors
Former Deputy Prime Minister argues for directly elected mayors -
John Ransford: the problem with directly elected mayors
LGA Chief Exec discusses concerns over mayor policy -
Localism and Cuts: Eaton says tough choices ahead
Baroness Eaton questions front loaded cuts -
Review of the Year 2010: Baroness Eaton
What a difference a year makes! -
Review of the Year 2010: John Ransford
Making sense of the changes -
Children's Services: Understanding the very young
Institute of Child Care Research -
Children's Services: Understanding young people in care
Getting to the heart of social work -
Children's Services: Understanding behaviour
The Incredible Years programme -
Spending Cuts: a Former Minister’s View
Lord Adonis on changes for LG -
Spending Cuts: an Economist’s View
Deloitte’s Ian Stewart on the CSR -
Spending Cuts: View from the top
Solace members on the CSR -
Channel Surrey: A new kind of local TV
Surrey launches community-driven online channel -
Local Government: Learning from Australia
Western Australian LGA's Wayne Scheggia on Deficit Recovery -
Local Government: Learning from America
International City and County Managers Association -
Local Government: Learning from other sectors
Global Designers IDEO on problem solving -
Social Care: John Ransford
LGA Chief Exec on CSR impact -
Social Care: Andrew Lansley MP
Health Secretary on Devolution and the CSR -
Social Care: Professor Peter Beresford
Debating the future -
Social Care: Big Society
Implications for Social Services -
Social Care: Children's Services
ADCS's Marion Davis on the CSR -
Social Care: Adult Services
ADASS's Richard Jones on the CSR -
Adult Social Care: Paul Burstow MP
Care Services Minister on the CSR -
Children’s Services: Michael Gove MP
Education Secretary at NCAS -
Social Care: Sarah Teather MP
Children’s Minister on Family Policy -
Big Society: Matthew Taylor
RSA Chief Exec on Sustainable Citizenship -
Big Society: Changing Local Services
CEOs have their say -
Spending Review: Impact on Local Government
Making sense of the cuts -
Spending Review: Baroness Eaton
LGA Chairman's reaction -
Spending Review: Rob Whiteman
LG Imp Dev MD's reaction -
Spending Review: Baroness Hanham
Communities Minister on productivity -
Local Government Cuts: Greg Clark MP
Decentralisation Minister defends the changes -
Local Government Cuts: Weathering the Storm
Solace’s Kim Ryley on the changes ahead -
Local Government Cuts: What are the Risks?
CEOs have their say -
Localism: Making sense of the changes
Derek Myers and Michael Burton on moving forward -
Comprehensive Spending Review: Looking ahead
Derek Myers and Michael Burton on the cuts -
Public Sector Cuts: October Spending Review
SOLACE’S Mike Bennett on what’s ahead -
Decentralisation: planning for Localism and Big Society
LG Group meets to discuss the Government's agenda -
Councillors' Forum: New LG Group body
John Ransford on the changes -
Public Sector Cuts: Unison on the attack
Angela Lynes calls for an alternative to cuts -
Public Sector Cuts: TUC fights back
Brendan Barber on the impact for local government -
The Efficiency Agenda: learning from Sweden
Rob Whiteman discusses the Swedish Experience -
Public Sector Cuts: Navigating the changes
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The Efficiency Agenda: driving value for money
Navigating Big Society and the changing public arena -
Efficiency Agenda: working with the private sector
CBI on reforming services -
Equal Opportunities: Angela Rippon
Local Government’s responsibility -
Local Government Challenge 2010: The Final
You’re hired! -
Public Sector Cuts: Frontline workers
Steve Bullock and Moira Gibb on 'non-jobs' -
Public Sector Cuts: Leaders Debate
LGA Political Group heads -
Climate Change: Role of Local Government
Nigel Lawson and Prof Andrew Watkinson -
Council Worker of the Year 2010: Winners!
This year’s local government heroes -
Public Sector Cuts: Eric Pickles
Communities Secretary at the LGGroup Annual Conference -
Public Sector Cuts: Eric Pickles speech - Part 1
Communities Secretary addresses the LG Group -
Public Sector Cuts: Eric Pickles speech - Part 2
Communities Secretary addresses the LG Group -
Public Sector Cuts: Eric Pickles speech – Part 3
Communities Secretary addresses the LG Group -
Public Sector Cuts: John Ransford
LGA’s Chief Exec on Eric Pickles -
Public Sector Cuts: Margaret Eaton - Part 1
LGA Chairman on local government proposals -
Public Sector Cuts: Margaret Eaton - Part 2
LGA Chairman on local government proposals -
Council Worker of the Year 2010: Voting has now ended
Last chance to choose your frontline heros -
Council Worker of the Year 2010: Lifetime Service Award
This year's dedicated workers -
Public Sector Cuts: LGAs Richard Kemp
Government should learn from Councils -
Public Sector Cuts: LGEs Jan Parkinson
Council Workers already facing responsibilities -
Council Worker of the Year 2010: Team of the Year
This year’s team finalists -
Council Worker of the Year 2010: Community Engagement
This year’s local champions -
Council Worker of the Year 2010: Working with Young People
This year's children’s champions -
Council Worker of the Year 2010: Green
This year's Environmental Champions -
Council Worker of the Year 2010: Bravery
This year's heroes -
Fourth Challenge: Park Life
In Kent for latest installment of the LG Challenge -
Digital Inclusion: Martha Lane Fox
UK Digital Champion on a mission -
Council Worker of the Year 2010: Voting starts!
LGA's Margaret Eaton on the launch -
Council Worker of the Year 2010: Finalists announced!
LGA's Margaret Eaton on recognising frontline workers -
General Election 2010: Local Government reaction
LGA's Margaret Eaton on the Lib-Con deal -
Local Elections 2010: Labour success
LGA's David Sparks on council gains -
General Election 2010: Your Vote
Hung Parliament -
General Election 2010 Special: You ask the politicians pt 3
Richard Kemp: Lib Dems on public sector cuts -
General Election 2010 Special: You ask the politicians pt 2
Bob Neill: Tory plans to freeze Council Tax -
General Election 2010 Special: Local Issues pt 2
What's driving your vote? -
General Election 2010 Special: Local Issues pt 3
What next for communities? -
General Election 2010 Special: You ask the politicians
John Denham: Labour pledge to protect Public Sector pensions -
General Election 2010: Politicians and Health
David Owen on famous leaders and their illnesses -
General Election 2010: Health
How key is health care to the campaign? -
General Election 2010: Local Issues
What's driving your vote? -
True cost of fixing potholes: Richard Kemp, Deputy Chair, LGA
Britain's roads in dire need of investment -
Third Challenge: A Night in Northampton
Reviving Northampton's night time offering to all its residents -
Local reward card launches in Kensington & Chelsea
They are the latest to adopt loyalty scheme that encourages local shopping -
Leading Change in the Public Sector
Interview with David Pardey, Institute of Leadership & Management -
Interview with John Ransford, LGA
How will the public sector weather the economic crisis? -
LGA assesses how well it serves members
The Local Government Association on keeping its members engaged -
Waverley Challenge Extra: Interview with John Ransford
LGA Chief Executive on the winners and losers of this Olympic challenge -
Waverley Challenge Extra: Interview with Mary Orton, Waverley
Did the teams impress her? -
Waverley Challenge Extra: Interview with David Pardley, ILM
ILM's David Pardley gives us his expert view on the teams' performances -
Second Local Government Challenge: A task of Olympian proportions
Surrey councils want to host teams training for the London 2012 Olympics -
Spotlight on Scotland: Interview with David Clark
We speak to the Director General of SOLACE -
Spotlight on Scotland: Interview with Ronnie Hinds
Vice-chair of SOLACE Scotland on leadership in uncertain times -
Council Worker of the Year Awards 2010 - Nominate Now
We catch up with Barry Snowdon, who won the Bravery category in the 2009 -
Why improving asset management could help councils through tough times
Local Government Channel reports from LGA House -
First Challenge: Extra!
LGA Chief Executive John Ransford tells us what he really thinks of the teams after the first challenge -
Leaders in local government reflect on successes, challenges
Report from SOLACE annual dinner 2010 -
First Challenge – Votes and Voices
Local Government Challenge -
Climate Change: Energy Saving Trust
Local Government will be affected by failures at Copenhagen Summit -
Climate Change: Your Say - Feb 2010
Is climate change an issue for you? -
After Copenhagen
Friends of the Earth -
LGA Strategy and Finance: Skills
Local authorities need to influence skills provision -
John Ransford at Local Government House
The last decade in local government and looking to the year ahead -
Climate Change: Frozen Britain
Council Innovation in Climate Change -
Climate Change: Your Say Jan 2010
Recent weather could cast doubt on climate change -
Manchester Christmas Markets
Local Government Channel asks if the recession will affect Christmas spending -
Improvement: Delivering Better for Less
Manchester City Council sustains improvement -
Improvement and Innovation: Camden Council
Can pop up shops save the high street? -
Centre for Information Leadership Launches
City University London creates centre of excellence for IT industry -
Innovation: Whitehall Innovation Hub 2 years on
Local Government Channel speaks to Dr. Su Maddock -
Innovation and Improvement in tough economic times
Cllr David Parsons, Chairman, LGA Improvement Board -
Mental Health and Population Well-Being
Predicted rise in mental health issues will impact upon local authorities -
The Operational Efficiency Review
Martin Ferguson, Head of Policy, Socitm -
Public Sector Expenditure in the Future
Martin Greenwood, Socitm Insight -
Health Secretary on Social Care Green Paper
Andy Burnham looking to create "unstoppable momentum" -
Tories - Green paper insurance scheme is a tax
Shadow Health Secretary favours insurance against residential care -
LGA - Social care should stay local
Margaret Eaton defends local delivery and commissioning -
Minister for Care at National Children and Adult Services Conference
Phil Hope speaks to the Local Government Channel -
Customer Access and Channel Management
Elaine McCue, Renfrewshire Council -
Your Shout - Council Services Online - Part 1
Views from the public on what council services they access online -
Your Shout - Council Services Online - Part 2
Views from the public on what council services they access online -
Finance and Strategy Policy Review Group Meeting
Local Government Channel reports from LGA House -
Socitm 2009 - The Council of the Future
In the studio with Doug McClean -
LGA Chief on the significance of the party conferences
Interview with John Ransford -
The global impact of the recession
Local Government Channel reports from ICMA event in Montreal -
How council chief executives made it to the top job
Local Government Channel finds out what makes a council chief executive -
Interview with Sir Christopher Meyer
Local government can learn from America -
Richard Kemp speaks to the Local Government Channel
Leader on morale in the Lib Dem camp -
LGA Annual Conference: Rosie Winterton
Minister on crucial role of local government -
Ageing Britain: Pensioner Power
Are councils doing enough to support older people? -
Ageing Britain: Social Care Services
Cllr calls on local authorities to do more for ageing population -
LGA Annual Conference: David Shakespeare
Leader of the LGA's Conservative Group speaks to the Local Government Channel -
Strengthening Local Democracy
John Denham Launches Consultation Paper -
Cllr Keith Ross speaks to Local Government Channel
Leader of the Independent Group at the LGA Annual Conference -
LGA Annual: A woman's place
Sandi Toksvig fronts the debate on women in local government -
LGA Annual Conference: John Ransford
Chief Executive of LGA at the conference -
LGA Annual Conference: Local Better Regulation Office
Conference sponsor speaks to Local Government Channel -
Finance and Strategy Meeting: Housing Crisis
Local Government Channel reports back from LGA House -
LGA Annual Conference: John Denham
Secretary of State for Communities and Local Government -
Vince Cable at the LGA Annual Conference
Lib Dem Deputy Leader speaks to Local Government Channel -
Local libraries: Use them or lose them
Roy Clare from the Museums, Libraries and Archives Council talks about the upcoming review -
Broadcasting legend calls for dignity in care
Sir Michael Parkinson speaks to the Local Government Channel about his new role on the other side of the camera -
LGA Chair calls on councils to be more innovative
Margaret Eaton talks with the Local Government Channel at annual conference -
Annual conference focuses on recession
Economy is on delegates minds at the LGA's annual conference -
Ipsos MORI Local: Ben Page
Chief Executive speaks to the Local Government Channel -
Ipsos MORI Local: Report Launch
Understanding people, perceptions and place -
Climate Change: Councils can do more
Cllr Paul Bettison, Chair of the LGA Environment Board -
Local authorities provide crucial support to the Arts
In the studio with Andrew Whyte, Arts Council -
Climate Change: Local Authorities on the front line
Cllr Paul Bettison calls for local and national politicians to show leadership -
Investing in Iceland - Who is to Blame?
CLGC Report: Local Authority Investments -
In the Studio with John Ransford
The Local Government Channel talk to the Chief Exec of the Local Government Association -
Breaking News: John Denham announced as new Communities Secretary
John Denham replaces Hazel Blears in cabinet shake up -
Local and European Elections
The Local Government Channel speaks to Councillor Margaret Eaton about the local and European elections -
Regeneration: Surf's up for Council
Boost for local businesses on Bournemouth beach -
Regeneration: Innovation in Bournemouth
With a price tag of GBP90,000 how can beach pods help regenerate seafront? -
Reputation: How good is yours?
Edward Welsh from the LGA tells us about the Reputation campaign -
Reputation: Public perception of local government
We find out what councils are doing to improve their reputations -
Family of the Year!
We visit the Stevens family in Berkshire, winners of the first annual Family of the Year -
May 25th - 31st is National Family Week 2009
We find out why celebrities and councils want families to spend time together -
CLG Report - Balance of Power
Radical reforms must rebalance power between central and local government -
Opening Ceremony - History and Tradition on Display
Commonwealth Local Government Conference 2009 -
Is the Commonwealth Relevant
Interview with the Commonwealth Secretary-General -
National Family Week 25th - 31st May 09
Local Council's get involved in promoting family services to their communities -
Education: Government partial u-turn on SATs?
Ed Balls on why scrapping SATs would be a mistake -
Round-up: A week in local government, 8th May 2009
We look at some of the stories affecting communities -
Terrorism: Fighting it home and abroad
The Minister for Cohesion on his trip to Pakistan -
Innovation: Public and Private Sector
The LGiU and Innovation Exchange on what can local government learn? -
Innovation: Where should councils innovate?
The general public speaks out -
Innovation: Importance to local government
IDeA's Paul Roberts on improving innovation -
Innovation in Social Care: How important is it?
Former chair of Carers UK on the neccessity of innovation -
Innovation in Social Care: One award winning project
The Otherside Gallery: helping outsider artists -
Innovation in Social Care: What local government thinks
People from local government on the importance of innovation -
Social Care Modernisation: The Conservative view
Stephen O'Brien on putting the user at the centre of their care -
Social Care Modernisation: The Liberal Democrat view
Norman Lamb on mending a broken system -
Social Care Modernisation: The LGA view
Chair of the Community Wellbeing Board on the need for extra funding -
IDeA: New MD
Paul Roberts on his new role as Managing Director -
Social Care: Shortage of social workers
LGA Director of Campaigns on the principles of respect, recruitment & retention -
Social Care: Personalisation in practice
How self-directed support is changing one user's life -
Social Care: Personalisation, what's on offer?
One popular project with users of self-directed support -
G20 comes to London
World Leaders strike a trillion dollar deal -
Council Surveillance: Anti-terror laws used over 10,000 times
LGiU on why councils really need these powers -
Iceland Banks: 7 Councils Negligent
LGiU on the Audit Commission's report into local authority deposits in Iceland -
Culture: New tourist body for England
Lady Cobham starts as Chairman as VisitEngland is launched -
Laming Report: Local government already responding
Head of LGA campaign to recruit social workers -
Regenerating in recession: do the people on the street agree?
The public on whether regeneration should be prioritised -
Regenerating in recession: why must we?
Author of the Parkinson Report on the need to regenerate -
Regenerating in recession: one council's view
How Birmingham City Council is continuing to regenerate -
Recycling
Do we recycle enough?
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